Damayanty, O.U. Taty, and Abdul Razak Thaha. “The Relationship Between Service Quality and Effective Communication With Patient Satisfaction in the Outpatient Installation of Tangerang City Hospital”. Science Midwifery 13, no. 2 (May 16, 2025): 370–385. Accessed April 17, 2026. https://midwifery.iocspublisher.org/index.php/midwifery/article/view/1940.