Readiness analysis of electronic medical record implementation in inpatient services using the DOQ-IT Method at Pusri Hospital Palembang
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Apr 17, 2025
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Abstract
This study explored how ready Pusri Hospital Palembang was to implement electronic medical records in its inpatient services, using the Doctor’s Office Quality – Information Technology (DOQ-IT) framework. Using a quantitative, cross-sectional approach, data were gathered from 43 health workers and administrative staff through validated questionnaires. The assessment focused on four key areas: readiness of human resources, organizational work culture, governance and leadership, and the hospital’s technology infrastructure. Results showed that while infrastructure and governance were relatively ready, the readiness of staff and the work culture still needed improvement. Statistical analysis confirmed that all four factors significantly influenced the hospital’s overall readiness to adopt electronic medical records. Although the hospital demonstrated moderate readiness, the findings highlight the need for enhanced training and better infrastructure planning to ensure a smoother digital transition. This study offers practical insights for hospital leaders and health policymakers aiming to advance digital transformation in healthcare settings.
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How to Cite
Budiantono, B. and Widiyanto, W. W. (2025) “Readiness analysis of electronic medical record implementation in inpatient services using the DOQ-IT Method at Pusri Hospital Palembang”, Science Midwifery, 13(1), pp. 235-240. doi: 10.35335/midwifery.v13i1.1899.
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Benbassat, J., & Taragin, M. (2000). Hospital readmissions as a measure of quality of health care: advantages and limitations. Archives of Internal Medicine, 160(8), 1074–1081.
Castaneda, C., Nalley, K., Mannion, C., Bhattacharyya, P., Blake, P., Pecora, A., … Suh, K. S. (2015). Clinical decision support systems for improving diagnostic accuracy and achieving precision medicine. Journal of Clinical Bioinformatics, 5, 1–16.
Dachi, C. S., Djakman, C. D., Akuntansi, M., Ekonomi, F., & Indonesia, U. (2020). Penerapan Stakeholder Engagement dalam Corporate Social Responsibility: Studi Kasus Pada Rumah Sakit Mata X. Jurnal Riset Akuntansi Dan Keuangan, 8(2), 291–306.
Gatiti, P., Ndirangu, E., Mwangi, J., Mwanzu, A., & Ramadhani, T. (2021). Enhancing healthcare quality in hospitals through electronic health records: a systematic review. Libraries.
Li, E., Clarke, J., Ashrafian, H., Darzi, A., & Neves, A. L. (2022). The impact of electronic health record interoperability on safety and quality of care in high-income countries: systematic review. Journal of Medical Internet Research, 24(9), e38144.
Kotter, J. P. (2019). Leading change. Harvard Business Review Press.
Kushniruk, A. W., Nohr, C., & Borycki, E. M. (2019). Technology adoption in healthcare: A DOQ-IT
Maulidiyah, M. N. (2024). Analisis Kesiapan Implementasi Tanda Tangan Elektronik di Unit Rawat Inap RSPAD Gatot Soebroto menggunakan Metode Doctor’s Office Quality-Informations Technology (DOQ-IT).
McGinn, C. A., Grenier, S., Duplantie, J., Shaw, N., Sicotte, C., Mathieu, L., ... & Gagnon, M. P. (2021). Comparison of user adoption of electronic health records in different healthcare settings: A systematic review. BMC Medical Informatics and Decision Making, 11(14), 56–72.
Nafiqa Yumnaida, F. (2024). ANALISIS KESIAPAN PENERAPAN REKAM MEDIS ELEKTRONIK DI PELAYANAN RAWAT INAP DENGAN METODE DOQ-IT DI RUMAH SAKIT ISLAM YOGYAKARTA PDHI. Yogyakarta.
Rahmawati, A. D., & Putri, L. (2024). PERSEPSI TERHADAP IMPLEMENTASI REKAM MEDIS ELEKTRONIK DI RUMAH SAKIT HARAPAN DAN DOA KOTA BENGKULU TAHUN 2024. Sekolah Tinggi Ilmu Kesehatan Sapta Bakti.
Raymond, T. (n.d.). Tubagus Raymond: Penerapan Activity Based Cost dalam Menghitung Unit Cost Perlayanan Di Rumah Sakit. Multi Value Plus Jogja.
Richemond, D., & Huggins-Jordan, T. D. (2023). The Impact of Health Information Systems on Patient Outcomes. Open Access Library Journal, 10(8), 1–11.
Setiatin, S. (2024). EVALUASI PENERAPAN REKAM MEDIS ELEKTRONIK RAWAT INAP DI RUMAH SAKIT X. INFOKES (Informasi Kesehatan), 8(1), 73–83.
Sukesi, K., & Rosalinda, H. (2017). Migrasi perempuan, remitansi, dan perubahan sosial ekonomi pedesaan. Universitas Brawijaya Press.
Sutton, R. T., Pincock, D., Baumgart, D. C., Sadowski, D. C., Fedorak, R. N., & Kroeker, K. I. (2020). An overview of clinical decision support systems: benefits, risks, and strategies for success. NPJ Digital Medicine, 3(1), 17.
Uslu, A., & Stausberg, J. (2021). Value of the electronic medical record for hospital care: update from the literature. Journal of Medical Internet Research, 23(12), e26323.
Waworuntu, M. Y., Lumi, W. M. E., & Surya, W. S. (2023). PEMAHAMAN PASIEN MENGENAI PENGGUNAAN PENDAFTARAN ONLINE DI RAWAT JALAN RSU GMIM BETHESDA TOMOHON. Prepotif: Jurnal Kesehatan Masyarakat, 7(3), 16659–16674.
Yanti, K. J., Hidayat, D., & Widjaja, Y. R. (2024). TINGKAT EFISIENSI PENGGUNAAN SISTEM REKAM MEDIS ELEKTRONIK DI RSUP DR. KARIADI SEMARANG. Journal of Social and Economics Research, 6(2), 682–703.
Yunus, M., Kesuma, T. M., Diah, M., Yusuf, F., Abubakar, A., Rizal, S., … Oktaviza, Y. (2023). Hospitality Hospital Management. Syiah Kuala University Press.