Analysis of waiting time for prescription services at the outpatient pharmacy installation of hospital x Pariaman city
##plugins.themes.academic_pro.article.sidebar##
Published
Aug 19, 2023
Download
Statistic
Downloads
Download data is not yet available.
##plugins.themes.academic_pro.article.main##
Abstract
This study aims to determine the average waiting time for prescription services in the outpatient pharmacy installation of Hospital X Pariaman City. The waiting time for finished medicine (non-recipe) is the time from the patient submitting the prescription to receiving the finished medicine (non-recipe) with a minimum standard set ≤ 30 minutes. While the waiting time for concoction drug services is the time from the patient submitting the prescription to receiving concoction drugs with a minimum standard set ≤ 60 minutes. The method used in this study was incidental sampling technique. The number of samples in this study were 379 prescriptions. The average waiting time obtained for non-recipe recipes was 55.92 minutes and concoctions 61.23 minutes. The average waiting time obtained from this study has not met the Minimum Service Standards (MSS) set by the government in the Decree of the Minister of Health (Kepmenkes) of the Republic of Indonesia Number: 129/Menkes/SKII/2008. Factors that influence the length of waiting time for prescription services are officer shifts and the availability of Hospital Human Resources (HR).
##plugins.themes.academic_pro.article.details##
How to Cite
Yonrizon, Y., Fika, R. and Sari, A. S. R. (2023) “Analysis of waiting time for prescription services at the outpatient pharmacy installation of hospital x Pariaman city”, Science Midwifery, 11(3), pp. 507-516. doi: 10.35335/midwifery.v11i3.1328.
References
Agriani. (2020). NY Client Nursing Care. M With Disorders of Meeting the Needs for Comfort in the Gastritis Digestive System in the Anggrek Treatment Room BLUD Benyamin Guluh Hospital, Kolaka Regency.
REFERENCES Abu MN, Mohd Salleh AM, MohdRadzman NH. Insulin Sensitivity Enhancement of the Mixture of. (2015). 3(3), 3–6.
Diana, M., & Sandia, R. (2016). LEVEL OF KNOWLEDGE OF FAMILY ABOUT GASTRITIS IN THE ELDERLY IN NGABAN VILLAGE RW 04, TANGGULANGIN, SIDOARJO. Nurse and Health: Journal of Nursing, 5(1). https://doi.org/10.36720/nhjk.v5i1.3
DKI Jakarta Provincial Health Office. (2017). DKI Jakarta Province Health Profile 2017. DKI Jakarta Provincial Health Office.
Fika, R. Setiawan, B. (2018). Journal of Pharma Science ( JPS ) ISSN : 2580-684X Journal of Pharma Science ( JPS ) ISSN : 2580-684X. Journal of Pharma Saintika, 1(1), 1–9.
Fika, R. (2020). The effectiveness of Jigsaw and STAD (student team achievement division) cooperative learning model on pharmaceutical mathematics. Journal of Advanced Pharmacy Education & Research, Vol 10(Issue 2), 147–158.
Fika, R., Yonrizon, Naim, A., Fadhila, M., & Ulandari, P. (2022). Evaluation of Patient Compliance with the Use of Type II Diabetes Mellitus Medication at Clinic X Padang City. Science Midwifery, 10(5), 4178–4186. https://doi.org/10.35335/midwifery.v10i5.1024
Marjoni, MR, Naim, A., Zulfisa, Z., & Trisna, M. (2021). Education on the Use of Natural Medicinal Ingredients for the Treatment of Gout for the Elderly at the Aster Ipuh Mandiangin Elderly Posyandu, Bukittinggi City. Indonesian Public Service Journal, 1(2), 197–202. https://doi.org/10.54082/jamsi.76
Mulyati, DA, Fika, MMR, & Pd, M. (nd). Variety of research with spss.
Rahayu, P., Ayu, WD, & Rijai, L. (2016). Characteristics and Treatment of Gastritis Patients at the Wonorejo Health Center in Samarinda. 20–21. https://doi.org/10.25026/mpc.v4i1.192
Rahmatina, D. (2011). Linear Regression Analysis in Non-Parametric Statistics. Jemima, 2(2).
Setiawan, B., Fika, R., Trisna, M., & Yanti, N. (2022). Evaluation of the Rationality of OTC (Over The Counter) Drug Self-Medication in Patients in Pasaman Barat District Pharmacy. Science Midwifery, 10(5), 4168–4177. https://doi.org/10.35335/midwifery.v10i5.1023
Sukandar. (2013). ISO Pharmacotherapy I. In PT ISFI Publishing: Jakarta.
Tandi, J. (2017). Overview of Gastritis Treatment Patterns in Inpatients at Luwuk Hospital. Pharmacon, 6(3), 355–363.
Waluyo Joko, SS (2019). The Effect of Deep Breathing Relaxation Techniques on Changes in Moderate Pain Levels in Gastritis Patients. Hilos Tensados, 1, 1–476.
Yasril, AI, & Safitri, Y. (2021). Application of Path Analysis on Factors Affecting Numbers. Journal of Endurance: Scientific Study of Health Problems, 6(2).
Benichou, T., Pereira, B., Mermillod, M., Tauveron, I., Pfabigan, D., Maqdasy, S., & Dutheil, F. (2018). Heart rate variability in type 2 diabetes mellitus: A systematic review and meta–analysis. PloS One, 13(4), e0195166.
Fika, R., Vikaliana, R., Pujianto, D. A., & Mulyati, D. A. (2018). Ragam penelitian dengan spss.
Fika, R., Yonrizon, Naim, A., Fadhila, M., & Ulandari, P. (2022). Evaluation of Patient Compliance with the Use of Type II Diabetes Mellitus Medication at Clinic X Padang City. Science Midwifery, 10(5), 4178–4186. https://doi.org/10.35335/midwifery.v10i5.1024
Laeliyah, N., & Subekti, H. (2017). Waktu Tunggu Pelayanan Rawat Jalan dengan Kepuasan Pasien Terhadap Pelayanan di Rawat Jalan RSUD Kabupaten Indramayu. Jurnal Kesehatan Vokasional, 1(2), 102. https://doi.org/10.22146/jkesvo.27576
Margiluruswati, P., & Irmawati, L. I. (2017). Analisis Ketepatan Waktu Tunggu Pelayanan Resep Pasien JKN dengan Standar Pelayanan Minimal Rumah Sakit 2017 (Studi di UPF Rawat Jalan RSUD Bhakti Dharma Husada). Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo, 3(1), 115–126.
Mulya, A., Ennimay, E., & Devis, Y. (2023). Analisa Faktor Waktu Tunggu Pelayanan Resep di Rumah Sakit Pekanbaru Medical Center. JFIOnline | Print ISSN 1412-1107 | e-ISSN 2355-696X, 15(1), 11–22. https://doi.org/10.35617/jfionline.v15i1.141
Mulyati, D. A., Fika, M. M. R., & Pd, M. (2018). Ragam penelitian dengan spss.
Nofrizal, N. (2019). Metode Penelitian dan Praktek SPSS. Unilak Press.
Suryana, D. (2018). Upaya Menurunkan Waktu Tunggu Obat Pasien Rawat Jalan dengan Analisis Lean Hospital di Instalasi Farmasi Rawat Jalan RS Atma Jaya. Jurnal Administrasi Rumah Sakit Indonesia, 4(2), 110–121. https://doi.org/10.7454/arsi.v4i2.2553
Vounzoulaki, E., Khunti, K., Abner, S. C., Tan, B. K., Davies, M. J., & Gillies, C. L. (2020). Progression to type 2 diabetes in women with a known history of gestational diabetes: systematic review and meta-analysis. Bmj, 369.
Yulinah, E. (2022). ISO Farmakoterapi 1.
REFERENCES Abu MN, Mohd Salleh AM, MohdRadzman NH. Insulin Sensitivity Enhancement of the Mixture of. (2015). 3(3), 3–6.
Diana, M., & Sandia, R. (2016). LEVEL OF KNOWLEDGE OF FAMILY ABOUT GASTRITIS IN THE ELDERLY IN NGABAN VILLAGE RW 04, TANGGULANGIN, SIDOARJO. Nurse and Health: Journal of Nursing, 5(1). https://doi.org/10.36720/nhjk.v5i1.3
DKI Jakarta Provincial Health Office. (2017). DKI Jakarta Province Health Profile 2017. DKI Jakarta Provincial Health Office.
Fika, R. Setiawan, B. (2018). Journal of Pharma Science ( JPS ) ISSN : 2580-684X Journal of Pharma Science ( JPS ) ISSN : 2580-684X. Journal of Pharma Saintika, 1(1), 1–9.
Fika, R. (2020). The effectiveness of Jigsaw and STAD (student team achievement division) cooperative learning model on pharmaceutical mathematics. Journal of Advanced Pharmacy Education & Research, Vol 10(Issue 2), 147–158.
Fika, R., Yonrizon, Naim, A., Fadhila, M., & Ulandari, P. (2022). Evaluation of Patient Compliance with the Use of Type II Diabetes Mellitus Medication at Clinic X Padang City. Science Midwifery, 10(5), 4178–4186. https://doi.org/10.35335/midwifery.v10i5.1024
Marjoni, MR, Naim, A., Zulfisa, Z., & Trisna, M. (2021). Education on the Use of Natural Medicinal Ingredients for the Treatment of Gout for the Elderly at the Aster Ipuh Mandiangin Elderly Posyandu, Bukittinggi City. Indonesian Public Service Journal, 1(2), 197–202. https://doi.org/10.54082/jamsi.76
Mulyati, DA, Fika, MMR, & Pd, M. (nd). Variety of research with spss.
Rahayu, P., Ayu, WD, & Rijai, L. (2016). Characteristics and Treatment of Gastritis Patients at the Wonorejo Health Center in Samarinda. 20–21. https://doi.org/10.25026/mpc.v4i1.192
Rahmatina, D. (2011). Linear Regression Analysis in Non-Parametric Statistics. Jemima, 2(2).
Setiawan, B., Fika, R., Trisna, M., & Yanti, N. (2022). Evaluation of the Rationality of OTC (Over The Counter) Drug Self-Medication in Patients in Pasaman Barat District Pharmacy. Science Midwifery, 10(5), 4168–4177. https://doi.org/10.35335/midwifery.v10i5.1023
Sukandar. (2013). ISO Pharmacotherapy I. In PT ISFI Publishing: Jakarta.
Tandi, J. (2017). Overview of Gastritis Treatment Patterns in Inpatients at Luwuk Hospital. Pharmacon, 6(3), 355–363.
Waluyo Joko, SS (2019). The Effect of Deep Breathing Relaxation Techniques on Changes in Moderate Pain Levels in Gastritis Patients. Hilos Tensados, 1, 1–476.
Yasril, AI, & Safitri, Y. (2021). Application of Path Analysis on Factors Affecting Numbers. Journal of Endurance: Scientific Study of Health Problems, 6(2).
Benichou, T., Pereira, B., Mermillod, M., Tauveron, I., Pfabigan, D., Maqdasy, S., & Dutheil, F. (2018). Heart rate variability in type 2 diabetes mellitus: A systematic review and meta–analysis. PloS One, 13(4), e0195166.
Fika, R., Vikaliana, R., Pujianto, D. A., & Mulyati, D. A. (2018). Ragam penelitian dengan spss.
Fika, R., Yonrizon, Naim, A., Fadhila, M., & Ulandari, P. (2022). Evaluation of Patient Compliance with the Use of Type II Diabetes Mellitus Medication at Clinic X Padang City. Science Midwifery, 10(5), 4178–4186. https://doi.org/10.35335/midwifery.v10i5.1024
Laeliyah, N., & Subekti, H. (2017). Waktu Tunggu Pelayanan Rawat Jalan dengan Kepuasan Pasien Terhadap Pelayanan di Rawat Jalan RSUD Kabupaten Indramayu. Jurnal Kesehatan Vokasional, 1(2), 102. https://doi.org/10.22146/jkesvo.27576
Margiluruswati, P., & Irmawati, L. I. (2017). Analisis Ketepatan Waktu Tunggu Pelayanan Resep Pasien JKN dengan Standar Pelayanan Minimal Rumah Sakit 2017 (Studi di UPF Rawat Jalan RSUD Bhakti Dharma Husada). Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo, 3(1), 115–126.
Mulya, A., Ennimay, E., & Devis, Y. (2023). Analisa Faktor Waktu Tunggu Pelayanan Resep di Rumah Sakit Pekanbaru Medical Center. JFIOnline | Print ISSN 1412-1107 | e-ISSN 2355-696X, 15(1), 11–22. https://doi.org/10.35617/jfionline.v15i1.141
Mulyati, D. A., Fika, M. M. R., & Pd, M. (2018). Ragam penelitian dengan spss.
Nofrizal, N. (2019). Metode Penelitian dan Praktek SPSS. Unilak Press.
Suryana, D. (2018). Upaya Menurunkan Waktu Tunggu Obat Pasien Rawat Jalan dengan Analisis Lean Hospital di Instalasi Farmasi Rawat Jalan RS Atma Jaya. Jurnal Administrasi Rumah Sakit Indonesia, 4(2), 110–121. https://doi.org/10.7454/arsi.v4i2.2553
Vounzoulaki, E., Khunti, K., Abner, S. C., Tan, B. K., Davies, M. J., & Gillies, C. L. (2020). Progression to type 2 diabetes in women with a known history of gestational diabetes: systematic review and meta-analysis. Bmj, 369.
Yulinah, E. (2022). ISO Farmakoterapi 1.